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This guide explains how sick notes really work in Ireland, legally, practically, and professionally, and how smartscripts’ €20 online medical certificate service fits within that system.

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In Ireland, a sick note is formally called a medical certificate.
It is a document issued by a doctor confirming that you are medically unfit for work (or study) for a specific period.
A legitimate Irish medical certificate includes:
It does not normally state your diagnosis.
Employers are entitled to confirmation of medical unfitness, not your private health details.
This depends entirely on the context. There is no universal law in Ireland requiring a sick note after one day. Instead, there are three separate frameworks that matter:
1. Employer Policy
Most Irish employers:
Some employers require a certificate from day one. Your employment contract or staff handbook is the governing authority.
2. Statutory Sick Pay (Ireland 2026)
Ireland now provides statutory sick pay.
As of 2026:
Employers must comply with the statutory minimum.
3. Illness Benefit (Department of Social Protection)
This is where many people get confused. If you are applying for Illness Benefit through the Department of Social Protection (DSP), certification requirements differ.
smartscripts.ie does not provide sick certificates for DSP or social welfare claims.
If you need certification for Illness Benefit, you must attend your GP. This distinction is important for transparency.
Yes. Remote consultations are a recognised medical practice in Ireland.An online sick note is legally valid if:
There is no legal difference between in-person and remote certification if professional standards are met.
Many patients worry:
“Will my boss/HR accept this?”
Employers generally look for three things:
The method of consultation (in-person vs remote) is irrelevant if the certificate is legitimate. Telemedicine is now standard across Ireland.
smartscripts uses a structured, clinically reviewed model designed for efficiency and integrity.
Here is the process in detail.
Step 1: Complete the Online Consultation
You complete a structured medical questionnaire.
This includes:
This creates a documented clinical record.
Step 2: Upload a Self-Recorded Video
Instead of booking a live video call, you upload a short video explaining your symptoms. This gives the reviewing GP a clinical context without requiring live scheduling. It reduces delays and allows faster processing.
Step 3: GP Review
A registered Irish GP reviews:
If appropriate, a certificate is issued. If remote certification is not appropriate, you are advised to see a GP in person.
Step 4: Certificate Issued
If approved, you receive:
Cost: €20 per certificate. There are no hidden fees. If, for any reason, we can’t help you, you will receive a full refund.
All Online Services cost €20.
SmartScripts operates efficiently because:
smartscripts.ie:
These limits protect clinical standards.

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Issuing certification for a past period without contemporaneous assessment can:
That is why smartscripts only certifies current illness at time of assessment. This may feel restrictive, but it ensures the certificate stands up to scrutiny. Medical certification should reflect the current assessment. If you were sick previously but did not seek medical review at the time, you must consult your GP.
This protects:
Why Only One Certificate Per Illness?
If illness continues beyond the certified period, in-person GP assessment may be required.
Providing unlimited remote extensions could undermine patient safety.
Issuing one certificate per illness episode ensures:
What Conditions Are Suitable for Online Certification?
Online sick notes are appropriate for short-term, uncomplicated illnesses such as:
Conditions Commonly Suitable for Online Sick Notes
Online sick notes may be appropriate for short-term, uncomplicated illnesses such as:
Respiratory & Viral Illness
Gastrointestinal Illness
Headache & Neurological (Non-Emergency)
Musculoskeletal Pain
Dermatological Conditions
Allergy-Related Symptoms
ENT & Minor Eye Conditions
Women’s Health (Short-Term Impact on Work)
Short-Term Mental Health
General Short-Term Illness
Important Clinical Boundaries
You should not use online sick notes for:
These conditions require in-person assessment or emergency care.
How Long Does It Take?
Most eligible certificates are issued within hours. Processing time depends on:
Smartscripts.ie prioritises appropriate review over instant automatic approval.
Common Patient Concerns
“Is this real?” Yes, certificates are issued by IMC-registered doctors.
“Will my employer accept it?” Yes, if properly formatted and signed.
“Is €20 too cheap to be legitimate?” No, the cost reflects streamlined digital review, not reduced medical standards.
“Can I extend it later?” No, continued illness requires GP assessment.
Comparison: Online vs Traditional GP Sick Note
Feature | Traditional GP | SmartScripts |
Cost | €50–€70 | €20 |
Waiting room | Yes | No |
Live appointment required | Yes | No |
Backdating | At GP discretion | No |
DSP certificates | Yes | No |
One cert per illness | Usually | Yes |
This table helps users understand positioning clearly.
Who Should Use smartscripts?
Appropriate for:
Not appropriate for:
What Happens If We Cannot Issue a Certificate?
Not every medical concern is suitable for remote certification, and that’s intentional. All submissions are reviewed by a doctor registered with the Irish Medical Council. If, after reviewing your consultation form and video, the GP determines that:
Then a medical certificate will not be issued. In these cases, you will receive clear guidance on the next appropriate step, and a full refund. This policy protects patients, employers, and doctors alike. It ensures that certification is only provided when it is medically appropriate and professionally defensible.

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Less Common Effect
Answer a few quick questions. An Irish GP reviews your request. Once approved, your prescription is issued directly to your pharmacy.
Disclaimer: All prescriptions are issued by Irish-registered doctors, subject to clinical suitability. Medication names mentioned are trademarks of their respective owners.
Disclaimer: All medicine names and trademarks are the property of their respective owners. SmartScripts does not claim any affiliation with or endorsement by the trademark holders.