Prescription policy

Last Updated: January 2025

At smartscripts, we provide fast, affordable, and doctor-approved healthcare—but we are not a pharmacy or prescription fulfillment service. Our goal is to make safe, high-quality healthcare accessible while ensuring all prescriptions meet strict medical guidelines and patient safety standards.

Our prescription approach

  • Doctor-led care

    Every prescription is issued by an Irish Medical Council-registered doctor, following best clinical practices.


  • Patient safety first

    We only prescribe treatments when we are confident it is safe and appropriate for your condition.


  • No prescription? No charge.

    If our doctors determine that a prescription isn’t suitable for you, we’ll issue a full refund—no questions asked.


  • Limited scope of treatment

    We provide prescriptions only for the conditions we treat. We are not a replacement for a full-service GP practice.

What don’t prescribe

  • Controlled substances
  • Medications that require in-person monitoring
  • Opioids or high-risk pain management treatments
  • Sleeping tablets or sedatives
  • Any treatment for patients under 16